Terms and conditions
BOOKING POLICY
- For all travel agents registered in our agent portal, we offer the benefit of holdingtentative bookings without prepayment for up to 7 days.
- This benefit is exclusive to individual reservations.
RESERVATIONS AND PAYMENTS FOR INDIVIDUALS/FITS
- Reservations made 91 days or more before departure: A deposit of US$ 500 per person is required to confirm the booking. The remaining balance must be paid 90 days prior to departure. If payment is not received on time, the space will be automatically released.
- Reservations made 90 days or less prior to departure: A full, non-refundable payment is required to confirm the booking.
CANCELATION POLICY
- For cancellations made 180 days or more prior to the departure date: The deposit will be refunded, less USD 300 per person for administrative fees.
- For Cancelations made 179 to 91 days prior to departure: All deposits are non-refundable.
- For Cancelations made 90 days or less prior to departure: Full payment will be applied as the cancelation penalty.
DEPARTURE DATE CHANGE POLICY
- Jungle Experiences permits guests to change the departure date of their cruise at least 181 days prior to their original date of departure without penalty.
- A fee of USD 500 per person will be applied for date changes made between 180 and 121 days prior to departure.
- No date changes are permitted within 120 days from departure.
NAME CHANGE POLICY
- Jungle Experiences permits guests to change their names to other travelersnames up to 60 days prior departure date, without penalty.
- In case there is a change of name requested 59 days or less prior departure date, there will be a USD 200 per person for the issuance of a new ticket.
VESSEL REPLACEMENT POLICY
- Jungle Experiences reserves the right to substitute another vessel if considered necessary (i.e force majeure or mechanical failure). If the travelers do not take this option, Jungle Experiences reserves the right to cancel the trip upon a refund pro rata per cruise night not used or, as an alternative, will offer credit toward a future cruise.
ITINERARIES POLICY
- Our schedules of activities are subject to change due to weather and river conditions with passengers best interest always in mind.
In the following case of “Force Majeure”, Jungle Experiences can reschedule the trip at no additional cost:
- Events that directly affect the operation of the cruises and prevent sailing, for example:
- An outbreak of infectious or contagious diseases/virus deemed a global epidemic or pandemic by the World Health Organization.
- Events of political unrest and social manifestations.
ADDITIONAL DETAILS
Booking and cancellation policies may change. Because of this, we recommend checking our website where we keep our rates, booking and cancellation policies updated. Likewise, our reservation agents can also provide you with this information by contacting us at:
Inquiries & Reservations: +51 961 445 865 | reservations@junglexperiences.com
Guest Coordinator: +51 974 738 818 | rodolfo@junglexperiences.com
We are very grateful to all our customers who continue selling Jungle Experiences cruises in the Peruvian Amazon.
(Updated: 02/06/2026)
