Terms and conditions

BOOKING POLICIES

  • For all registered travel agents, we offer the benefit of holding tentative departures without prepayment for a maximum of 7 days. Exclusive benefit only for FITS reservations.
  • For Confirmed Bookings: A deposit of US$ 500 per person is required to confirm the booking.
  • For reservations made 90 days or less prior to departure, a full, non- refundable payment is required to confirm the booking.

 

BOOKINGS AND PAYMENTS FOR FITS

  • Reservations made 90 days or less prior to departure: A full, non-refundable payment is required to confirm the booking.
  • Reservations made 91 days or more before departure: A deposit of US$ 500 per person is required to confirm the booking. The final balance is required 90 days prior to departure. If the payment is not received on time, the space(s) will be automatically released.

 

GROUP RESERVATIONS & PAYMENTS (8 PAX OR MORE)

For Reservations made 121 days or more prior to departure:

  • An initial deposit of US$ 500 per person is required to confirm the booking, with a second deposit of US$ 500 per person 120 days before departure. The final balance is
  • required 90 days prior to departure.
  • For Reservations made 120 days to 91 days prior to
  • departure: A deposit of US$ 1,000 per person is required to confirm the booking. The final balance is required 90 days prior to departure.
  • For Reservations made 90 days or less prior to departure: A full, non-refundable payment is required to confirm the booking.

CANCELLATION POLICIES 

  • For Cancelations made 121 days or more prior to departure:The deposit will be refunded, minus US $200 service charge per person.
  • For Cancelations made 120 to 91 days prior to departure: All deposits are non-refundable.
  • For Cancelations made 90 days or less prior to departure: Full payment will be applied as the cancelation penalty.

In the following case of “Force Majeure”, Jungle Experiences can reschedule the trip at no additional cost:

  • Events that directly affect the operation of the cruises and prevent sailing, for example:
  • An outbreak of infectious or contagious diseases/virus deemed a global epidemic or pandemic by the World Health Organization.
  • Events of political unrest and social manifestations.

 

DEPARTURE DATE CHANGE POLICY

  • Jungle Experiences permits guests to change the departure date of their cruise at least 181 days prior to their original date of departure without penalty.
  • A fee of US$500 per person will be applied for date changes made between 180 and 121 days prior to departure. No date changes are permitted within 120 days from departure.

 

NAME CHANGE POLICY

  • Jungle Experiences permits guests to change their names to other travelers’ names up to 60 days prior departure date, without penalty.
  • In case there is a change of name requested 59 days or less prior departure date, there will be a USD 200 penalty charge per person.

VESSEL REPLACEMENT POLICY

  • Jungle Experiences reserves the right to substitute another vessel if considered necessary (i.e force majeure or mechanical failure). If the travelers do not take this option, Jungle Experiences reserves the right to cancel the trip upon a refund pro rata per cruise night not used or, as an alternative, will offer credit toward a future cruise.

ITINERARIES POLICY

  • Our schedules of activities are subject to change due to weather and river conditions with passengers’ best interest always in mind.

 

ADDITIONAL DETAILS

  • Single Supplement:

    • Zafiro: single supplement is 40% in addition to the adult rate. +50% in addition to the adult rate on Master Suites and Zafiro Suite.

    • La Perla & Amatista: single supplement is 30% in addition to the adult rate. La Perla: +20% in addition to the adult rate on superior cabins.

*Not available on Christmas and New Year holidays. Not combinable with other offers.

  • Children Policy: The recommended age to travel is 7+ years old. Children must be accompanied by an adult in the same cabin/suite. Capacity is one child per cabin/suite. Children from 7 to 11 years old have a 50% discount on the regular adult rate.

 

 

Booking and cancellation policies may change. Because of this, we recommend checking our website where we keep our rates, booking and cancellation policies updated. Likewise, our reservation agents can also provide you with this information by contacting us at the mail: info@junglexperiences.com

We are very grateful to all our customers who continue selling Jungle Experiences cruises in the Peruvian Amazon.

 

(Updated: 27/02/2024)

Subscribe to our newsletter

    Sign up with your email address to receive news and updates.


    Thank you for subscribing to Jungle Experiences’ newsletter.

    We respect your privacy and will not give your contact information to any third parties. You may unsubscribe at any time.

    • Connections Leader

    • Serandipians

    • National Geographic Traveller

    • Associate Member

    • Winner 2021

    • The Latin American Travel Association

    • Travel community

    • Winner 2020

    • Winner 2019